How it works

Six things you can do.

Save the number (989) 762-4030 in your phone as Herrada Care Line. From now on, anything you want the family to know — text it, photo it, call it, or ask it. Here's how each one feels.

Send a note.

The simplest case. Just text the number with what happened — the system figures out who it's about, what kind of update it is, and saves it.

You
Took Pa to cardiology today. Dr. Martinez said BP is stable, continue current meds, follow up in 6 months.
Care Line
Hi Rosa! ✓ Saved appointment + note for Pa. Dr. Martinez visit recorded with the 6-month follow-up flag. Reply YES to confirm or send a correction.

Send a photo.

For prescription labels, discharge papers, doctor's notes, or anything with text on it. The system reads the image and pulls out the details automatically — medication name, dosage, refill date, pharmacy, all of it.

You
(photo of prescription label)
Care Line
Hi Tomás! ✓ Saved Metformin 500mg twice daily for Pa, prescribed by Dr. Garcia, refill due June 12 at CVS on Main. Reply YES to confirm or send a correction.

This is the fastest way to record medication info without typing.

Leave a voice update.

Call the number. After the greeting, leave a message describing what happened — like a voicemail to the family. The system transcribes and saves it.

Step 1
Call (989) 762-4030.
Step 2
After the greeting, speak naturally — who it's about, what happened, anything you'd want saved.
Step 3
Hang up. The system transcribes and saves it within a minute.

Great for walking out of an appointment when you don't want to type. Up to 2 minutes per recording.

Ask a question.

Same number. Just text a question instead of an update.

You
What medications is Pa taking right now?
Care Line
Pa's current medications: Lisinopril 10mg once daily; Metformin 500mg twice daily (refill May 22, CVS); Aspirin 81mg daily. Last updated by Mom on Apr 28.

Other questions that work:

Sign up for help days.

Beyond medical care, the Care Line also handles household coordination — landscape days, cleaning days, potlucks at Pa and Ma's house. Just text to commit, and we'll send a reminder the day before.

You
I'm in for Saturday landscape day.
Care Line
Hi Tomás! ✓ You're in for Saturday landscape day on May 9. We'll send a reminder the day before. Reply STOP-IN to back out.

The day before, you'll get a reminder automatically. If something comes up, just text the line back to cancel:

You
Can't make Saturday anymore — sorry.
Care Line
Hi Tomás! Got it — you're no longer signed up for Saturday landscape day. Thanks for letting us know.

You can also ask who else is coming:

You
Who's coming to Saturday landscape day?
Care Line
Saturday landscape day (May 9): Tomás, Rosa, and Carlos so far — 3 of 4 needed. Want me to ask the rest of the family?

For potlucks, you can also tell the system what you're bringing — and it'll flag duplicates so two people don't show up with the same dish.

You
I'll bring tamales for Sunday's potluck.
Care Line
Hi Rosa! ✓ You're in for Sunday potluck on May 17 — bringing tamales. Heads-up: Mom is also bringing tamales. Want to switch?
You
What's everyone bringing to Sunday potluck?
Care Line
Sunday potluck (May 17): Mom — tamales (main); Aunt Rosa — arroz con pollo (main); Tía Carmen — flan (dessert); Carlos — guacamole (appetizer). 4 of 6 dishes covered. Still need: drinks, bread.

Send a correction.

If the system saves something wrong, just reply with the correction. It updates the record.

Care Line
Saved Pa's medication: Metformin 500mg twice daily.
You
Correction — that should be Metformin 1000mg, not 500.
Care Line
Updated. Pa's Metformin is now recorded as 1000mg twice daily.

What if you want to stop receiving messages.

Reply STOP to any message from the Care Line. Your number is removed immediately. You can also ask Alfonso directly to remove you.

This is private. Only the Herrada family sees what's saved. The system does not share data with advertisers, marketers, or anyone else. Standard SMS rates from your wireless carrier may apply (the system itself doesn't charge you anything).